Warranty Submissions

Warranty Submissions

Use this form to submit an Epix Hockey stick warranty claim. Please complete every required field and include clear photos so we can properly review the claim.

Before submitting, please have:
  • Your order number or valid proof of purchase.
  • The stick model/specifications and serial number, if present.
  • A clear explanation of how the damage occurred.
  • Six clear photos showing the complete stick, the damaged area from multiple angles, and the serial number.

Please keep the damaged stick until the claim has been fully reviewed.

Photos

Upload six clear images. JPG, JPEG or PNG recommended. Keep the combined upload size under 10 MB. If your phone photos are larger than 10 MB combined, reduce their file size before submitting.

Submitting a claim does not guarantee warranty approval. Epix Hockey will review each claim to determine whether the failure is consistent with a manufacturing defect.